Category: #CS is a sitcom
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Delulu Denise & the Phantom Refund Portal
It was a calm Tuesday.The inbox was quiet. The returns portal was sleeping peacefully.Not a refund in sight — just vibes, tracking numbers, and the faint hum of semi-sanity. And then, out of nowhere… she appeared. Delulu Denise.Materializing from the digital mist with a tale so wild, even our return system couldn’t compute it. According…
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The Karen Chronicles: Return of the Caps Lock
(aka: Why Is Everyone Yelling?) It’s 9:02 a.m.My brain’s buffering.Meanwhile, the world’s mid-meltdown—voices flying from screens and sidewalksover problems they’ll forget by noon. So, I start my day. I open my inbox… and there she is. THE KAREN. Subject line: “URGENT!!!”Body: “HELLO???” No greeting. No order number. Just emotional damage in Arial Bold. Somewhere, a…
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Fraudulent Fannie Strikes Again
(aka: I Should’ve Gone to Law School) Just when you think you’ve seen it all… Guess who’s back?Back again.Fannie’s back — tell a friend. Because apparently, the chaos gods weren’t done testing me yet. This time it’s not “never received.”Oh no — this round is “didn’t like it, looks clunky, not my style, so I…
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The Chargeback Chronicles
(aka: The Audacity Olympics) There’s a special kind of betrayal that only hits when a chargeback email lands in your inbox. You’re sipping your water, minding your business, living your semi-peaceful customer service life — and then bam:“A dispute has been filed for Order #14086.” The audacity.The unmitigated gall.The nerve of it all. Because 99.9%…
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The Customer Service Chronicles
(aka: Why I Clench My Jaw in My Sleep) There’s a special place in the universe for people who work in customer service.Not heaven, not hell — just a weird in-between dimension where you answer emails while questioning your life choices. My days are spent in chat windows and inboxes, typing like I’m defusing a…
Chaos and Charm 